Our plans are tailored to what your business needs including custom scripts and parameters that you choose. You can extend each plan with add-ons like job scheduling and more.
When you are busy at work it’s not always easy to answer the phone when it rings. Let our team field your phone calls and then patch the important calls through to you.
We want Front Line 24/7TM to make life easier for you. That's why in addition to giving quotes, we can schedule jobs with a preferred time and dispatch them straight into your Mainstreet POS.
All of our staff are fully trained and monitored by a manager to gain experience before we let them work for you; and what's more is that they'll never call in sick or ask to take a vacation.
The whole reason we started Front Line 24/7TM was to help meet the needs of our customers in their day-to-day operation. Think about how much hassle it would be for you to hire full-time or part-time employees:
Front Line 24/7TM will help you increase your productivity, schedule more jobs, and increase your profits. What are you waiting for? Contact us today!
Below are some interesting points about what the Front Line 24/7TM service can do for you and your company. Got any questions? Contact us today!
How Often We'll Call In Sick
Close Rate For Bookable Calls
Calls Answered Within 20 Seconds
Total Calls Answered
Front Line 24/7TM Call Center Management is a comprehensive call solution to help you manage your business. No matter when a customer calls, they will be answered by a live person at our Call Center 24/7. Your business will be represented in a professional manner and our live assistance will help increase your sales volumes.
We offer a variety of service options so you can choose a plan that is best suited for your business needs.
Our team will answer the call, gather the information, and then transfer the call to one of your employees as required.
When setting up your account we will work with you to build a personalized script that reflects your business.
We track your calls to give you accurate reporting of call volume, call type, and how long each call lasted.
Have confidence and peace knowing your business will never miss a call with Front Line 24/7TM.
We are here to help whenever you have questions about your Front Line 24/7TM Call Center Management program.
We have launched this new division of Mainstreet in a new facility. Below you'll find the easiest way to contact the Front Line 24/7TM department directly, though you can always call Mainstreet and we'll patch you through to the Call Center.
8:00a - 6:00p
330 Charles St., Belleville, MI 48111
734 391 0150